Regarding the Longtailboat and Speedboat tours: We - Phi Phi Tours, Germany (Sole Trader) - are purely a placement agency and are not affiliated with the passenger transport companies, boat charter companies or captains responsible for the tour. As soon as a customer books a tour, the actual tour operator PHI PHI TOUR TH, Thailand then books and pays for speedboat tickets directly with a company of their choice. Then a taxi company selected by the tour operator with the utmost care will be contacted for the hotel transfer. The boat charter service is provided by the actual boat owner's company who the tour operator pays in advance for their service. The customer must adhere to the time specified by us for collection in advance and is responsible for all late arrivals. If the customer misses the speedboat transfer provided for the tour due to being late through their own fault, they must ensure that they get to Phi Phi Don themselves in order to take part in the private boat tour. All the captains that accompany our customers on their tour try their best to satisfy all customers. If the customer returns the speedboat transfer from Phi Phi Don because he asked for it or if he dawdled too much, the tour operators obligation to drop the customer back at their original hotel on the same day is automatically canceled and the tour plan loses its validity.

We assume no liability for any person or company involved in the tour, neither for the actions of our customers nor for the companies or captains commissioned by the tour operator who come into contact with the customer.
After the tour operator booked the speed boat tickets for the client, ordered the taxi for morning hotel pickup and afternoon port pickup, and appointed a boat charter company or a captain of their choice for a private boat tour for our clients, our service is fully rendered and done.


Phi Phi Tours, Germany (Sole Trader) assumes no liability for the topicality, correctness, completeness or quality of the information provided.
Liability claims against us, which relate to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information, are fundamentally excluded, unless Phi Phi Tours, Germany can be shown to have acted willfully or grossly negligent Is at fault. All offers are non-binding.

Phi Phi Tours, Germany endeavors to observe the copyrights of the graphics, video sequences and texts used in all publications or to use graphics, video sequences and texts it has created itself. All brands and trademarks named on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owner. The conclusion that trademarks are not protected by the rights of third parties should not be drawn simply because they are mentioned. The copyright for published objects created by Phi Phi Tours remains solely with the author of the pages. Duplication or use of such graphics, video sequences and texts in other electronic or printed publications is not permitted without the express consent of Phi Phi Tours, Germany.

If there is the possibility of entering personal or business data (e-mail addresses, names, addresses, etc.) on the website, the input of this data takes place voluntarily.

Platform of the EU Commission for online dispute resolution: www.ec.europa.eu/consumers/odr.
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

As of April 15th, 2023

The statutory provisions apply.
§ 10 text of the contract
The contract text is stored on the seller's internal systems. The order data and the general terms and conditions will be sent to the customer by email.
§ 11 final provisions
(1) The contract language is English.
(2) The laws of the Kingdom of Thailand and the Federal Republic of Germany applies to contracts between the seller and the customer, excluding the laws on the international purchase of movable goods. This choice of law applies to consumers only insofar as the protection granted by mandatory provisions of the law of the state in which the consumer is habitually resident is not withdrawn from the customer.
(3) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the seller is the seat of the seller. This also applies if the customer does not have a general place of jurisdiction in Thailand, Germany or the EU, or if his place of residence or habitual abode is not known at the time the action is brought.
Source: Lawyer Metzler - lawyer for competition law, trademark law and copyright law